Privacy Policy
HandiPearl Privacy Policy
At HandiPearl (“we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information while ensuring a safe and enjoyable shopping experience through our website, www.handipearl.com.
This Privacy Policy explains how we collect, use, store, and share your information when you interact with us on our platform. By using HandiPearl’s services, you agree to the practices described here. Please review this policy regularly, as we may update it from time to time to reflect changes in our practices or applicable laws.
Collection of Information
We collect personal information you provide directly, as well as data generated through your use of our website and services.
Personal Information may include:
Name, email address, and contact details (including mobile number)
Address, PIN/ZIP code, and demographic profile (age, gender, date of birth, anniversary, spouse’s birthday)
Feedback, opinions, and preferences related to our products and services
Information collected automatically:
Device information, browser type, IP address, location data, and network carrier
Pages visited, links clicked, number of visits, items viewed, added to bag or wish list
Payment Information (sensitive personal data):
Credit/debit card details, bank account information, billing, and shipping information
Additional Information:
Participation in contests, promotions, or schemes
Customer feedback, surveys, and analytics for improving services
Use of Information
We use the information to:
Provide products and services, improve your shopping experience, and personalize recommendations
Communicate order updates, renewal notices, special offers, and event-based messages
Troubleshoot issues, collect payments, and measure interest in our offerings
Analyze user behavior and demographic trends to enhance platform functionality
All collected data is used solely for the purposes outlined in this Privacy Policy.
Cookies & Similar Technologies
We may use cookies and related technologies to personalize content, measure engagement, display relevant offers, and provide a safer browsing experience.
You can manage or disable cookies in your browser, but this may limit some platform features.
Disclosure of Personal Information
We may share your information with trusted third-party service providers for:
Website hosting, marketing, order fulfillment, transaction processing, customer service, and analytics
Your data may also be used for:
Personalizing the platform experience and conducting behavioural analytics
We do not sell or share personal information with third parties for marketing without your explicit consent.
We may disclose personal information when required by law or to protect our rights.
Your Consent
By using HandiPearl, you consent to the collection, use, storage, and sharing of your information as described in this Privacy Policy. You may withdraw consent at any time by contacting us at help@handipearl.com, but this may restrict access to certain services.
Your Rights
You have the right to:
Access, correct, or update your personal information
Restrict or object to processing of your data
Contact us at help@handipearl.com for corrections, withdrawal of consent, or other privacy-related concerns
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described, or as required by law.
Security Precautions
HandiPearl implements industry-standard security measures to protect your information. While we strive to safeguard your data, no system is completely impenetrable.
Choice & Opt-Out
You can opt out of non-essential marketing communications and update or delete optional profile information. Contact us at help@handipearl.com for assistance.
Profile Deactivation & Deletion
Deactivation: Temporarily freeze your account; you will lose access to personalized features.
Deletion: Permanently erase your account, order history, wishlists, and benefits. Once deleted, future account creation with the same email may be restricted. Pending orders, payments, or grievances may delay deletion.
Grievance Officer
For any complaints or concerns regarding your personal data, contact our Grievance Officer at customer.grievances@handipearl.com or help@handipearl.com.